A leader in the public sector faces unique challenges. On the one hand, they must respond to political ambitions. On the other hand, they must deal with citizens' increasingly high expectations of service provision. This does not make it easier when the challenges are to be solved with limited resources.
A public sector leader must not only deliver services with high professional quality, top service and short response times, but they must also address political priorities and available resources.
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In the attached guide, a municipal manager for health and welfare describes how performance management was used to solve challenges, bring the team together, and ensure results .